Last updated: October 14, 2026
About Bekit
Bekit is an unincorporated sole proprietorship based in India. Bekit coordinates pooled international shipping from Bengaluru, India.
These terms apply when you use Bekit or place a shipping order. Read them together with our Shipping Policy, Refund and Cancellation Policy, and Privacy Policy.
For questions about these terms or your order, email contact@bekit.app.
Our service
We group packages for the same destination into a shipment. You send your package to our Bengaluru hub or choose origin pickup where available. At the destination, you or your named collector must collect the package from the designated pickup location. Home delivery is not available.
Available destinations, handoff options, and prices appear in the order form. See our Shipping Policy for the handoff process and shipment timing.
Your account and order details
Sign in to place an order and use My requests to view its status. Provide accurate categories, contents, weight, and any origin pickup address when ordering. After placing your order, add collector details in My requests before destination pickup. Keep these details current and contact us if something changes after payment.
You are responsible for having permission to share another person's contact details and nominate them as your collector.
Items you may send
Only submit orders to ship items that you would ask a family member to bring. The form's categories and examples are not an exhaustive list of eligible or disallowed items. An item is not automatically eligible because it fits a listed category.
You must ensure that the package complies with applicable customs regulations, import and export restrictions, and transport requirements. Describe the contents accurately. Contact us before ordering if you need clarification about an item.
Disallowed items will not be shipped, and shipping payments for those items will not be refunded. Before ordering, you must acknowledge that disallowed items will not be shipped.
Prices and payment
The form displays the total amount in USD before you place your order. Choosing origin pickup includes an additional USD $20 in that total.
Orders use cash on delivery. Select Place order to receive a confirmation code at your verified account email address. The code expires in five minutes. Enter the code and select Confirm order to place the order. No payment is collected through the website.
Cancellations and refunds
An unpaid cash-on-delivery order has no collected payment to refund. If you have paid, your shipping payment is refundable until the package is received at our origin hub. If we have already picked up the package for you, the USD $20 origin pickup fee is not refundable. Disallowed items are subject to the exception described above.
Cancelling an order does not automatically issue a payment refund. Read our Refund and Cancellation Policy for the full rules and how to contact us about an eligible refund.
Shipment timing and collection
Orders ship when the destination pool reaches its minimum and the packages and transport are ready. We do not guarantee a departure or arrival date when you place an order.
Follow the handoff and collection instructions we provide. You or your named collector must arrange destination pickup. If you cannot collect your package, contact us to discuss the arrangements.
If a package is delayed, missing, or damaged, contact us with your request number and relevant details so we can investigate.
Disclaimer
We provide this website on an "as is" basis. To the extent permitted by applicable law, we make no express or implied warranties about the website's availability or accuracy. Shipment timing depends on package receipt, pool readiness, transport availability, and customs processing.
Nothing in these terms excludes rights or remedies that applicable law does not allow us to exclude.
Website content
Website content and materials belong to Bekit unless otherwise stated. You may not reproduce them without permission.
Governing law
These terms are governed by the laws of India, subject to any mandatory rights under applicable law.
Contact us
Email contact@bekit.app for questions about our service or these terms. For an existing order, include the request number shown in My requests.